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Questions and Answers
The frequently asked question and answer section of our site has been created to help visitors determine if the AngelStar Inspirational product line is right for them. Our goal is to make each site visitor comfortable with the product; thereby, transitioning the visitor into a customer.
1. What is the AngelStar product line made of? The AngelStar product line is made of Poly Resin Stone. This material is durable and stain resistant.
2. How durable is the selection? The statues, shelves, vases, and figurines are all very durable.
3. How long will it take to receive my merchandise? Your order will be processed immediately. In most cases, you will receive your merchandise within 3 to 5 business days.
4. What if the merchandise is damaged during shipping? We take on the added expense of "insurance" to ensure that a product is covered in case it is lost, stolen or damage during transit. Our policy is to send you a new item.
5. Do I need a credit card to order? NO. You can order via the Internet with a credit card or PayPal Account. We also accept Money Orders. To purchase by Money Order, you will need to contact Customer Support at 877.803.3496 for an accurate rate.
6. What is your business address? Please mail correspondence to 44648 Mound RD, Box #122 Sterling Heights Michigan. We do not have a physical shop for consumers to visit.
7. What is the shipping and handling rate? We offer FLAT RATE shipping of $5.95 each order under $19, $9.95 each order under $30, $12.95 for orders between $30 and $74.95, and FREE SHIPPING on orders over $75. Under a promotional offer some merchandise is shipped FREE. Please read description closely.
8. What if I order an URN and need it sooner? To properly experdite your urn order (pet or human), we suggest calling our toll free number 877.803.3496. For an additional $15.95 shipping and handling fee, pet urns can be sent within 3 days delivery; human urns $52.
9. Do you ship outside of the United States? If you reside outside the United States, please call our Customer Service at 877.803.3496. For CHRISTMAS OF 2009, we will ship to the UK and Australia with a minimum order of 3 items To calculate your shipping rate, go to http://www.ups.com, use our zip code 48314 and yours. Approx weight of 3 items 25lbs. Order must be placed by email or calling our customer service rep.
10. Do you offer a guarantee? Yes! We are so confident you will be satisfied with the product line we offer that we provide a 30 DAY MONEY BACK GUARANTEE.
11. Do you price match or beat? We like to believe our pricing is competitive. If you find it for less anywhere else, we will meet that price guaranteed!
12. Does AngelShoppe-N-More set up at local craft shows and offer the same pricing as listed on their website? Yes, our staff does attend local craft shows in the Detroit Metropolitan area. Our pricing varies from event.
13. How often do you add new products? Every month we try to add something special to our website that will attract a new audience or interest our current customers.
1. What is the AngelStar product line made of? The AngelStar product line is made of Poly Resin Stone. This material is durable and stain resistant.
2. How durable is the selection? The statues, shelves, vases, and figurines are all very durable.
3. How long will it take to receive my merchandise? Your order will be processed immediately. In most cases, you will receive your merchandise within 3 to 5 business days.
4. What if the merchandise is damaged during shipping? We take on the added expense of "insurance" to ensure that a product is covered in case it is lost, stolen or damage during transit. Our policy is to send you a new item.
5. Do I need a credit card to order? NO. You can order via the Internet with a credit card or PayPal Account. We also accept Money Orders. To purchase by Money Order, you will need to contact Customer Support at 877.803.3496 for an accurate rate.
6. What is your business address? Please mail correspondence to 44648 Mound RD, Box #122 Sterling Heights Michigan. We do not have a physical shop for consumers to visit.
7. What is the shipping and handling rate? We offer FLAT RATE shipping of $5.95 each order under $19, $9.95 each order under $30, $12.95 for orders between $30 and $74.95, and FREE SHIPPING on orders over $75. Under a promotional offer some merchandise is shipped FREE. Please read description closely.
8. What if I order an URN and need it sooner? To properly experdite your urn order (pet or human), we suggest calling our toll free number 877.803.3496. For an additional $15.95 shipping and handling fee, pet urns can be sent within 3 days delivery; human urns $52.
9. Do you ship outside of the United States? If you reside outside the United States, please call our Customer Service at 877.803.3496. For CHRISTMAS OF 2009, we will ship to the UK and Australia with a minimum order of 3 items To calculate your shipping rate, go to http://www.ups.com, use our zip code 48314 and yours. Approx weight of 3 items 25lbs. Order must be placed by email or calling our customer service rep.
10. Do you offer a guarantee? Yes! We are so confident you will be satisfied with the product line we offer that we provide a 30 DAY MONEY BACK GUARANTEE.
11. Do you price match or beat? We like to believe our pricing is competitive. If you find it for less anywhere else, we will meet that price guaranteed!
12. Does AngelShoppe-N-More set up at local craft shows and offer the same pricing as listed on their website? Yes, our staff does attend local craft shows in the Detroit Metropolitan area. Our pricing varies from event.
13. How often do you add new products? Every month we try to add something special to our website that will attract a new audience or interest our current customers.
